level 1

altest Advanced Technical Support Level 2 provides comprehensive and reliable technical support to mechanics and equipment owners. In Level 2 support our expert technicians are here to help you resolve connection issues and provide step-by-step guidance through any bi-directional actions you may need. We also offer retrieval and interpretation of technical and repair data, so that you can make quick, informed decisions about your equipment.   

In additional to level 1 supports capabilities level 2 provides you assistance to help solve complex problems.   Level 2 gives you access to trained diagnostic professionals to help with complex equipment issues and execution of advanced actions not yet included in the current Jaltest software version

Ideal for equipment owners and mechanics, Jaltest’s Advanced Level 2 Technical Support offers the peace of mind that only comes from having a trusted source of reliable technical advice.

• Yearly license that requires an active Jaltest license to purchase
• Available for Commercial Vehicles, Off highway / Construction, Material Handling, Agricultural Equipment and Marine
• Connection Issue Resolution
• Bi-Directional action walkthrough and support
• Retrieval and interpretation of technical and repair data
• access diagnostic professionals to support complex equipment issues
• get access to unreleased Jaltest software and additional capabilities not available through the current Jaltest version.